A Life Apart: Parent Perspective on Living with a Child with Asperger’s

LESSON SIX: Defining Advocacy and Becoming a Successful Advocate

OBJECTIVE: Ability to examine your strengths and weaknesses as an advocate for your child
READINGS: www.ct-asrc.org Go to this website and order a subscription and back issues of this organization’s newsletter. Clearly written, it is chock-full of useful tips

ADVOCACY

What does the term mean to you? Define it.
What have been your best successes in advocating for your child?

Advocating can be a very lonely job. What keeps someone going, I think, is the firm belief that you can and will make a difference. Keep your eye on the immediate goal as well as the long-term ones. The first step is to identify the problem you want to resolve.
Think about an issue – just one- and what your desired outcome is. Identify to yourself who is the person(s) who could best effectuate the change you want to see happen.

In identifying the problem with that person, take a non-confrontational approach.

  • Start with a statement describing how YOU feel. (Rehearse that statement to yourself out loud in front of a mirror)
  • Another approach is describing the child’s problem very specifically. (Rehearse that kind of statement in the same way as above)
  • A third non-confrontational approach is the global approach. Remove the problem from the personal arena, e.g. “There do not seem to be enough aides in this classroom to accommodate all the children who need assistance.”

Picture of hands writing
ACTIVITY: Getting Started with Advocacy

Identify an area of concern for your child right now, something that you want to change. Practice these above-noted approaches in front of a mirror. Even pros need rehearsal time.
Even before you make your real-life case, do your homework. Gather information to support your opinion that a problem exists. This can be a combination of your own observations, your own intimate knowledge of your child or more generalized input from professionals or conferences.

Picture of hands writing
ACTIVITY:

Take a pad – or your journal - and write down some solutions to the problem you wish to resolve.
Select the best two or three.
That was the easy part. Now comes the challenge- speaking up. Or communicating effectively.

This doesn’t happen overnight. Your ultimate goal is to build an alliance with those who work with your child. An alliance is forged from mutual trust and similar goals.
Hopefully you have laid the groundwork, which means staying in frequent contact with your child’s teacher or other professionals. Attend meetings at the school. Get to know the people who work with your child. Become involved in the school if you can. Become as familiar a face as your time and energy allow.

Barriers to Effective Communication

  • Steaming up
  • Knee-jerk reaction
Picture of the driver of a car getting upset Road sign - stop ahead

When you feel as though you have to pick up the phone right away or run into school right away, STOP. Write down what comes to mind right away with no edits. Leave it alone for a little time and go back and edit. It is too easy to sabotage a lot of previous hard work with one furious, emotional, knee-jerk reaction phone call.

An hour or two or a day later won’t matter in the long run and in the short run, you could prevent yourself from alienating the very people you need to be there for your child. I am not a good thinker on my feet. I do not speak well extemporaneously. I suggest making some notes before you make that call or that appointment. Another barrier to effective communication is our emotions. And as parents we are at a distinct disadvantage. What could be more emotional than MY child?

Baseball Cap Picture of a chef with his hat on Wizard's hat Policeman's hat

As the parent of a child with special needs we all wear many “hats” – mother, father, coach, playmate, organizer, enforcer, scheduler, all-around wizard, chauffeur etc. I suggest you take off the “mother/father” hat and put on one and only ONE:

“Case Manager/Advocate.”

Think of yourself as a professional whose expertise is YOUR child. No one has such a level of expertise. None of the many people who will sit at a conference table with you for and IEP meeting.

We often come to an IEP meeting with some baggage. It may be loaded with grief or disappointment. We are raw, bruised and very sad. Or we may come to a meeting in a suit of armor. We are protected, ready to strike back, and insulated against anything that might touch a nerve.

Picture of a knight in full armor with sword drawn

Baggage and armor are best left at the door.

Just as our children need behavioral reminders, so may we, at times.

MAKING IT WORK

  • Provide positive feedback to the staff. Let teachers know when you are pleased, not only when you are displeased.
  • Make sure you have made yourself available and ask the teacher about his availability.
  • Make good eye contact and maintain it throughout the meeting.
  • Bring along a notebook or a tape recorder. You must ask permission for the latter and to be polite, inquire if anyone minded if you took notes.
  • Don’t go alone. Bring your partner, spouse, or a good friend. In addition to providing moral support, this person can serve as another pair of eyes and ears – objective ones.
  • Make your comments clearly. Be direct and express your feelings without being defensive or casting blame.
  • Offer facts to support your point of view.
  • If you hear any jargon or terms you don’t understand, ask for an explanation. Speak up at that moment. If you feel uncomfortable saying: ”Excuse me, could you explain that.” then jot it down and remember to come back to it later.
  • Realize that different people use language differently, so ask people what they mean.
  • If you disagree with something, speak up.
  • Be an active listener. If you concentrate on listening, it will help you focus on the discussion, which can diffuse tension when emotions run high.
  • Rephrase what the speaker has just said. This allows both the speaker and the listener to clarify their messages.
  • Try not to take every remark personally. Accept that a professional may have a different opinion. Just as you are basing your opinion on your own instincts and experiences, he or she is relying on his/her own base of knowledge.
  • If a negative or threatening comment is made to you, start writing. When the speaker is finished, read back what you wrote down and ask if it is accurate. That puts the speaker on alert that you did not take the remarks lightly and that you are making the person accountable for his own remarks. It is a strong action but one that won’t be forgotten by the person who made the mistake of being negative or threatening.
  • Show your appreciation for those who assist you. Thank them for their time and interest.
Telephone

What happens after a meeting is just as important as what take place during the meeting. All the talk, smiles, nods and nice talk don’t mean anything unless action will follow. This means follow-up and establishing accountability.
Write down with whom you spoke, the date and paraphrase what was said. Follow up your phone call or your meeting with a call to find out if the situation has been remedied.

Follow-up is key to advocacy. It says you mean business. It demonstrates that you are serious about your request and that you expect some action.

The all-important notebook referred to earlier in the course. Keep it with you to every appointment – at school, at the doctor’s office or specialist’s office.

Above all, remember that you want to establish and maintain credibility so when a crisis or something important is going on with your child, your input will be valued.
Think and write before you speak.
Be prepared before any meeting or phone call.
Have your facts and supporting evidence in place.
Take along moral support.
Read all reports and don’t be intimidated by the jargon. Ask for clarification from the person who wrote the report.

Figure scratching its head with a question mark above

None of us were born advocates. Some of us were born good talkers but that does not necessarily translate into good advocacy. Effective advocacy takes time, with lots of trial and error. We have our children to thank for helping us learn to develop skills we might have never realized we had. There are many excellent parent advocacy organizations that offer free or training or training at minimal cost.

Picture of a pencil and paper
Assignment:

Do some online research and find one new resource for parent advocacy in your area or state that you did not know about.

Picture of hands writing
Activity for Professionals:

CHECKLIST FOR PROFESSIONALS: HOW ARE THEIR COMMUNICATION SKILLS?
(Reprinted “PDD NETWORK”, published by CT. Autism Spectrum Resource Center), Visit their website and consider subscribing to the newsletter. It is very inexpensive and useful. www.ct-asrc.org

Professionals: Rate yourself.
Parents: Rate your professionals.
Excellent = 4 (through) 1 = Needs Improvement

Communication Skill 4 3 2 1
Explains things clearly and without jargon.
Establishes a rapport and maintains communication throughout the year. I offer to meet anytime, return calls promptly and write notes often.
Not afraid to ask for support or present my opinions.
Does not base decisions on personal judgement of parents’ demeanor or interpersonal skills, but on child’s need.

If he/she doesn’t think he/she has enough training to handle child’s disability, will say so and ask for help.
I listen to parents’ questions and try to give complete answers.
I ascertain where confusion lies and think how I can prevent future miscommunication
I have read the IDEA laws and am familiar with the letter and the “spirit” of the law and try to conform to the latter.
I am not embarrassed to seek advice from other professionals when there are difficulties I cannot solve.
I try to give a complete picture of the child at the team meeting and I understand that academics are not the only priority.
I give copies of evaluations to parents and offer to review them one-to-one before the team meeting.
I offer help to parents as I would to a new teacher or paraprofessional entering the school.
I treat parents with same respect I treat my other colleagues at the table.
I accept that a parent may have a different opinion than my own and do not take it personally.
I understand the gravity of the decisions being made about a CHILD and that they can affect their success or failure not just this year, but in the future as well.

 

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This course was developed by Hedy Lopes, B.A., Parent